App / Mobile
This page explains exactly what data klxtoto collects when you use your account, how we store it, and what choices you have over it. Access and eligibility depend on local law and are available where local law permits.
When you open an account on klxtoto, we collect the details you provide during registration — your name, contact information, and the payment method details you enter for transactions such as DANA deposits or QRIS transfers. We also collect session data: pages visited, device type, and interaction logs that help us keep your account secure and functional. We do not sell your personal data to third parties. Information shared with payment processors — including LinkAja and QRIS operators — is limited to what those processors need to complete a transaction you have initiated. We hold data for as long as your account is active and for any period required by applicable regulations in the jurisdictions where this service is available. Cookies and similar technologies are used to maintain your login session, remember your preferences, and measure how pages are used. You can adjust cookie settings through your browser at any time; doing so may affect some account functions. Any updates to this policy will be communicated through your account dashboard, and the current version is always accessible from this page.
This policy applies to the klxtoto platform and the data generated through your account activity. Some areas sit clearly inside its scope; others fall under third-party rules that are separate from ours. The four areas below set out the boundaries.
All data collected when you log in, update your profile, or verify your identity falls fully within this policy. That includes credentials, session tokens, and any records tied directly to your klxtoto account.
When you initiate a deposit or withdrawal through DANA, QRIS, or LinkAja, the transaction details you submit are processed by those payment operators under their own privacy terms. We share only the minimum data needed to complete the transfer.
Browsing data — which pages you open, how long you stay, what you tap or click — is collected by klxtoto to improve the account experience and is covered fully by this policy. No external advertiser receives this data for targeting.
Links to external sites, game studios such as Pragmatic Play or CQ9, and external wallet apps operate under their own policies. Once you leave the klxtoto platform, this policy no longer applies and we have no control over how those parties handle data.
You have real, actionable choices about the data tied to your klxtoto account. These are not abstract promises — each one maps to a step you can take right now or by contacting our support team directly. If you want to see what data we hold, raise a request through the support channel listed on this page and we will confirm what records exist for your account. To correct inaccurate details — such as a name, contact number, or e-wallet reference — go to Account Settings after login and update the relevant field. If the field is locked for security reasons, contact support with your verified account credentials and the correction will be processed. You may also ask us to close your account and request the deletion of personal data that is not required to be retained under applicable regulations. Where retention is mandatory, we will tell you which records must stay and for how long. All data requests are handled through the support routes below.
Submit a data access request via the support contact listed on this page. We will confirm the categories of data held against your account and how long each category is retained.
Open Account Settings after login to update your contact details or payment method references. For locked fields, reach support with your verified credentials and we will process the change.
If anything in this policy is unclear or you believe your data has been handled incorrectly, contact us directly. We will respond through the channel you used to reach out and aim to clarify or resolve the matter.
You may ask us to close your account and delete non-retained personal data at any time. Where regulations require us to keep certain records, we will explain which ones and the applicable period before proceeding.
If you have a question about how your data is handled, want to make a correction, or need to submit a formal data request, the channels below are the right starting points. Each route connects you directly to the team that manages account and policy matters.
Open the live chat widget from any page within your logged-in account. State that your query is a privacy or data matter so it is routed to the right team immediately.
Send your data request or policy question to the support email shown in your account dashboard under Contact Us. Include your registered account identifier so we can locate your records without delay.
Your account dashboard shows the current state of your stored details, active session records, and linked payment methods — DANA, QRIS, or LinkAja — so you can review what is held before submitting a request.
Data handling on klxtoto is built around four consistent practices: controlled collection, limited sharing, transparent retention, and a clear path to request changes. None of these depend on promises — they are the operational steps we follow every time an account is created or a transaction is processed.
We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block these through your browser settings at any time. Blocking session cookies will log you out and may limit certain account functions.
Account data is stored with access controls that limit which internal processes can read it. When you link a payment method such as DANA or OVO, those credentials are handled by the payment operator — we do not store your full wallet credentials on our servers.
We keep your account data for as long as your account is active. If you close your account, we delete personal data that is not subject to a retention requirement under applicable local regulations. Where retention is required, we will confirm the period on request.
When this policy changes in a material way, the update is noted in your account dashboard. The version date on this page reflects the most recent revision. Continued use of your account after an update means you have seen the revised terms.
These are the questions we hear most from account holders about how their data is collected, stored, and managed. If your question is not answered here, reach out through the support routes listed on this page.
We collect the registration details you enter — name, contact information, and your chosen login credentials. Once your account is active, we also log session data such as device type, pages opened, and interaction records used to maintain account security and page functionality.
Yes, but only the minimum data needed to complete a transaction you have started. When you initiate a DANA deposit or QRIS transfer, the relevant payment operator receives enough detail to process that specific transaction. We do not share your browsing history or account preferences with payment processors.
Submit a data access request through the support contact shown in your account dashboard. State that it is a personal data request and include your registered account identifier. We will confirm the categories of data we hold and how long each is kept under our retention policy.
Open Account Settings after login to update contact details or linked payment references. If a field is locked — for example, a verified identity field — contact support with your account credentials and the correction will be reviewed and processed by the relevant team.
Contact support via live chat or the email address in your dashboard and state that you want to close your account and request data deletion. We will confirm which records can be deleted immediately and which must be retained under applicable local regulations, and explain the timeframe for each.
No. Studios such as Pragmatic Play and CQ9 supply game content to the klxtoto lobby but operate under their own data practices. This policy covers data collected by klxtoto through your account. Once a game loads from an external studio environment, their terms apply to any data that environment collects.